Start your troubleshooting here 

The following instructions were written by our senior engineer who has over 20 years repairing Sky boxes with Digi Repairs UK. Feel free to browse our website and anything you cannot find send us an email :

Instruction on how to fix red or amber light. Follow the instructions below.

These Instructions are for all model Sky+HD boxes

  • Instructions on how to reset box.

    STEP A 

    1. Simply switch off or unplug your Sky+HD box at the mains and leave for 1min and switch back on again.
    2. Allow 3 mins to reboot if after 3 mins does not come back on using your remote or buttons at top of box the go on to step 4
    3. Software update
    4. Switch off at mains
    5. Press and hold the backup button on your Sky+HD box (not the Sky remote). The backup button is on the top of your Sky+HD box.
    6. Keep pressing down the backup button. Don’t release it (even momentarily). “Want to see the rest?
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