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How to fix your Sky Stream Remote control when it stops working or connecting

Hard to believe that even though this product is only a few months old it already is giving trouble. But don’t worry just follow carefully these instruction.
The remote control problems have been a big issue and many of you have bought new remote controls
or had Sky send you a replacement.
 
Well it turns out that all those remotes that don’t light up are not broken !
( I have had a few of you in the coat cupboard or toilet with the light turned off to see if the remote lights up )
 
Step 1  
Unplug the Sky Stream box from the power and leave it unplugged.
( I would never have thought that the Sky stream box can stop remote from working )
 
Step 2 
Take the batteries out of the Sky Stream remote and leave them out for now.
 
Step 3
Hold down buttons 7 and 9 for 10 seconds  – This is quite some time 
( Yes the Batteries do still need to be out )
 
Step 4 
Put the batteries back in and hold down 7 and 9 again 
You may now see the back light for the numbers lighting up. 
 
Step 5 
Plug the Sky Stream box back in and wait for it to come on
 
Step 6
Press 7 and 9 again  and with a little mucking around the box will work out you are trying to pair the remote.
 
Step 7 
On the TV Screen it will ask you to press 1 and 3 and hold down
( When the TV Screen shows a remote with highlighted 1 and 3 it means keep holding down 1 and 3 ) 
 
You can then follow prompts to set up so remote works TV or Sound system.
 
Your Remote is now working.

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