Hard to believe that even though this product is only a few months old it already is giving trouble. But don’t worry just follow carefully these instruction.
The remote control problems have been a big issue and many of you have bought new remote controls
or had Sky send you a replacement.
Well it turns out that all those remotes that don’t light up are not broken !
( I have had a few of you in the coat cupboard or toilet with the light turned off to see if the remote lights up )
Step 1
Unplug the Sky Stream box from the power and leave it unplugged.
( I would never have thought that the Sky stream box can stop remote from working )
Step 2
Take the batteries out of the Sky Stream remote and leave them out for now.
Step 3
Hold down buttons 7 and 9 for 10 seconds – This is quite some time
( Yes the Batteries do still need to be out )
Step 4
Put the batteries back in and hold down 7 and 9 again
You may now see the back light for the numbers lighting up.
Step 5
Plug the Sky Stream box back in and wait for it to come on
Step 6
Press 7 and 9 again and with a little mucking around the box will work out you are trying to pair the remote.
Step 7
On the TV Screen it will ask you to press 1 and 3 and hold down
( When the TV Screen shows a remote with highlighted 1 and 3 it means keep holding down 1 and 3 )
You can then follow prompts to set up so remote works TV or Sound system.
Your Remote is now working.
Digi Repair UK Ltd is a family run business and is completely independent of Sky. If we have helped you, you can help us. You can do that by going to Google and leave us a 5 star review follow this link: Leave a Google Review for Digi Repairs UK Here
THANK YOU. ITS MOST APPRECIATED